Terms of sale
⚠️ These texts are provided as a template and contain placeholders. Have them reviewed by a legal professional before the site goes live.
1 — Purpose
These terms govern the sale of digital content (downloadable PDF files) on the PolyMag Kids site by [Legal name].
2 — Products
Products are exclusively digital printable files. No physical item is shipped. Essential characteristics (page count, included languages, format) are shown on each product page.
3 — Prices
Prices are in euros, all taxes included. Applicable VAT is that of electronically supplied services, based on the customer's country of residence.
4 — Order and payment
Payment is made online by card, Apple Pay or Google Pay through our secure payment provider Stripe. No payment card data is ever stored on our servers. The order is confirmed once the provider validates the payment.
5 — Digital delivery
After payment confirmation, download links are shown on screen and sent by email. Email links are valid for 7 days; files remain downloadable with no limit from the customer account (created with the same email address), or on request.
6 — Right of withdrawal
In accordance with EU consumer law, the right of withdrawal cannot be exercised for digital content supplied on an intangible medium once performance has begun with the consumer's prior express consent and waiver. By ticking the dedicated box at checkout, the customer requests immediate performance and waives the right of withdrawal once the download begins.
7 — Usage licence
Purchasing a file grants a personal, non-exclusive licence, as described on the Usage licence page. Reselling, sharing and publishing files is prohibited.
8 — Claims and refunds
For a defective file or an error on our side, contact [Business email]. A replacement or a full or partial refund may be offered.
9 — Applicable law
These terms are governed by French law. In the event of a dispute, the customer first contacts [Trade name] to seek an amicable solution.
10 — Consumer mediation
In accordance with Articles L612-1 et seq. of the French Consumer Code, the customer may refer the matter free of charge to the following consumer mediator: [Mediator name] — [Mediator website], after first sending a written complaint to [Trade name].
Template to be reviewed by a legal professional before publication.